Cancellation And Refund Policy

Because imitation jewellery and hair accessories are delicate personal items, we maintain a strict policy to ensure quality and hygiene.

• Cancellations: You can cancel your order until it has not been shipped . Once shipped, orders cannot be canceled.
• Returns & Exchanges: We only accept returns or exchanges if the product you receive is physically damaged, defective, or incorrect. To be eligible, you must contact us within `[24hr]` of delivery.
• Unboxing Video Requirement: To claim a refund or replacement for damaged items, an unboxing video is mandatory. The video must be uncut and clearly show the opening of the original sealed parcel.
• Refunds: Once your return request is approved and inspected, your refund will be processed to your original mode of payment within `[5-7 business days]`.